PRIVACY POLICY

We may collect personal details you voluntarily provide when you:

• Fill out a contact or service request form
• Communicate with us via phone, email, or text
• Request a repair estimate or appointment
• Subscribe to service updates or promotions
  

This may include:

• Name
• Email address
• Phone number
• Address
• Service needs or repair requests
• Any other information you choose to share with us
  

We may automatically collect technical data such as:

• IP address
• Browser type and version
• Device type
• Pages visited
• Date and time of visit
• Referral source (e.g., Google, social media)
  

We use the information we collect to:

• Respond to inquiries and schedule service appointments
• Provide water heater repair, maintenance, and related plumbing services
• Improve website functionality and user experience
• Send updates, service reminders, and promotions (with your consent)
• Comply with legal and regulatory obligations
  

We do not sell your personal information. However, we may share it with:

• Trusted Service Providers: Such as CRM tools, scheduling platforms, or communication systems that help us deliver services
• Legal Authorities: If required by law, regulation, court order, or subpoena
• Business Transfers: In the event of a merger or asset sale involving our business
  

If you choose to opt in to receive SMS text messages from NOLA Water Heater Repair, we may send you appointment confirmations, service reminders, follow-ups, and occasional promotional messages. Message frequency may vary. Message and data rates may apply.

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing purposes. Mobile information is used solely to provide services and communications requested by the customer.



You may opt out of SMS communications at any time by replying STOP, or request assistance by replying HELP.

We use cookies and similar tools to enhance your experience, monitor site usage, and improve performance. You can adjust your browser settings to disable cookies, though some features may be affected.

Our site may link to third-party resources (e.g., manufacturers, warranty programs). These external sites operate independently, and we are not responsible for their content or privacy practices.

Depending on your location, you may have the right to:

• Access, update, or delete your personal data
• Opt out of marketing communications
• Object to or restrict certain data processing activities
• Request a copy of your data in a portable format
  

To exercise these rights, please contact us using the information below.

Our services are intended for adults. We do not knowingly collect information from children under 13 years of age.

We may update this Privacy Policy periodically. The most current version will always be available on this page, marked with the latest “Last Updated” date.

If you have questions or concerns about this Privacy Policy or how we handle your information, contact us:

NOLA Water Heater Repair
7347 Barataria Blvd Marrero, Louisiana 70072

(504) 270-3661
waltertheplumber.n.o@gmail.com

Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday – Sunday: Closed